1. How do I book a safari with Mara Whisper Safaris? You can book directly through our website’s booking form, via WhatsApp, or by emailing our reservations team. We require a deposit to secure your vehicle and accommodation, with the balance payable before the tour starts.
2.Whats is included in the tour price? Our standard packages include professional English-speaking driver-guides, transport in customized 4×4 safari vehicles or vans, bottled water, and all government taxes. Entry fees to sites like Fort Jesus or National Parks are typically specified in your quote.
3. Are your rates different for residents and non-residents? Yes. In Kenya, park fees and hotel rates are tiered. Residents must provide a valid Kenyan ID or Alien Circular to qualify for resident rates (KES), while international visitors pay the non-resident rate (USD).
4. What should I wear on a Mombasa City Tour? Mombasa is a culturally conservative and warm city. We recommend light, breathable clothing. When visiting the Old Town or religious sites, please dress modestly (shoulders and knees covered) out of respect for local traditions.
5. Is it safe to take a city tour? Absolutely. Our guides are locals who know the city intimately. By choosing a professional operator like Mara Whisper Safaris, you ensure you are accompanied by an expert who prioritizes your safety and avoids high-traffic or restricted areas.
6. Do you cater to dietary requirements? Yes. Whether you are vegan, halal, or have specific allergies, please inform us at the time of booking so we can coordinate with our meal partners during your excursion.
7. What is your cancellation policy? We offer flexible rescheduling options. Cancellations made 30 days prior receive a full refund (minus administrative fees). Specific terms for “last-minute” cancellations are provided during the booking process.
8. Can I customize my itinerary? Yes! While we offer set packages for 2, 4, or 6+ guests, we specialize in “whisper-quiet” bespoke experiences. Tell us your interests—history, photography, or shopping—and we will tailor the day for you.
